Privacy Policy

📋 Introduction

Welcome to 7jjj. This Privacy Policy explains how 7jjj ("we", "us", or "our") collects, uses, stores, and protects personal information provided by players and visitors on the 7jjj platform, accessible at https://7jjj.bio. We are committed to handling your data responsibly and in line with internationally recognised data protection principles.

By accessing or using the 7jjj platform, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the 7jjj platform immediately. This policy applies to all users accessing 7jjj from Bangladesh and internationally.

This Privacy Policy should be read alongside our Terms & Conditions and Responsible Gaming policy. We periodically review and update this document to reflect changes in our practices, technology, legal requirements, or other factors. The most current version is always published on this page with an updated effective date.

📂 Information We Collect

When you register an account, make transactions, use our gaming services, or simply browse 7jjj, we may collect the following categories of personal information:

• Identity information: full name, date of birth, nationality, and government-issued ID details required for Know Your Customer (KYC) verification.
• Contact information: email address, mobile phone number, and residential address, including city (e.g. Dhaka, Chittagong, Sylhet).
• Financial information: deposit and withdrawal history, preferred payment methods (bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank), and transaction reference numbers. We do not store complete mobile banking PINs or full payment credentials.
• Gaming activity: game history, bet records, session duration, wagering patterns, and bonus redemption activity across cricket betting, slots, and live casino.
• Technical data: IP address, browser type, device model, operating system, screen resolution, referring URL, and approximate geolocation (country/city level only).
• Communications: records of support tickets, live chat conversations, emails, and feedback forms submitted to 7jjj's customer support team.

In some cases we may also collect information you voluntarily provide through surveys, promotions, or seasonal campaigns tied to events such as Pohela Boishakh, Eid, or BPL season. Participation in such activities is always optional.

⚙️ How We Use Your Information

The personal information we collect is used strictly for legitimate operational purposes. Specifically, 7jjj uses your data to:

• Create and manage your player account, verify your identity through KYC processes, and authenticate your login sessions securely.
• Process deposits and withdrawals through your selected payment channels (bKash, Nagad, Rocket, Upay, and supported banks) and maintain accurate transaction records.
• Deliver and improve our gaming services, including cricket betting on BPL, IPL, and international T20 matches, slots, live casino, crash games, and other available products.
• Comply with legal and regulatory obligations, including anti-money laundering (AML) requirements, fraud prevention checks, and responsible gaming mandates.
• Provide customer support — responding to account queries, payment issues, technical problems, and responsible gaming requests submitted via our support channels.
• Send you service notifications, important account updates, promotional offers, and bonus alerts — only where you have provided consent or where such communications are necessary for service delivery.

🤝 Sharing Your Information

7jjj does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share limited information with trusted service partners only under the following specific circumstances:

• Payment processors: We share the minimum transaction data necessary with payment service providers (bKash, Nagad, Rocket, and partner banks) to complete financial transactions you initiate.
• Game technology providers: Game studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi receive session data required to run their games on our platform. These providers operate under strict data agreements.
• Legal and regulatory authorities: When required by applicable law, court order, or regulatory directive, we may disclose personal data to government bodies, law enforcement agencies, or financial regulators.
• Fraud and security partners: In cases of suspected fraud, money laundering, or account abuse, we may share data with specialist fraud detection and security service providers to protect both our platform and our players.

In all cases where we share data, we require recipient parties to maintain confidentiality and use information solely for the specified purpose. We do not authorise our partners to further share or use your data beyond what is strictly necessary.

💳 Payment Data & Security

Financial security is a primary concern for 7jjj. All payment transactions on our platform — whether processed via bKash, Nagad, Rocket, Upay, Visa, Mastercard, or linked bank accounts — are handled through encrypted, secure payment gateways. We apply 256-bit SSL/TLS encryption to all data in transit between your device and our servers.

We never store complete mobile wallet PINs, card CVV numbers, or full card numbers on our servers. Payment credential data is tokenised and handled directly by our certified payment processing partners. Our internal systems retain only transaction IDs, timestamps, amounts, and status codes needed for account and support purposes.

🍪 Cookies and Tracking Technologies

7jjj uses cookies and similar tracking technologies (such as pixels, local storage, and session tokens) to enhance your experience on our platform, maintain your login state, and analyse how our services are used. Cookies are small text files placed on your device when you visit 7jjj.

We use the following types of cookies on 7jjj:

• Essential cookies: required for core site functionality, including account authentication, session management, and secure payment flows. These cannot be disabled without disrupting core services.
• Analytics cookies: help us understand how players navigate 7jjj, which game categories are most popular, and where technical issues occur — allowing us to improve platform performance.
• Preference cookies: remember your settings, language choice, and display preferences so your 7jjj experience is consistent across visits and devices.

🗄️ Data Retention

We retain your personal data only for as long as is necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable legal and regulatory obligations. Account data is typically retained for the duration of your active account relationship with 7jjj, plus a further period as required by financial compliance and audit obligations.

When your data is no longer required, we securely delete or anonymise it in accordance with our data destruction protocols. Transaction records required for regulatory or audit purposes may be retained for longer periods as mandated by applicable law.

⚖️ Your Rights as a User

As a 7jjj player, you have several rights concerning the personal data we hold about you. You may exercise any of the following rights by contacting our support team:

• Right of access: request a copy of the personal data 7jjj holds about you, including the categories of data collected and the purposes for which it is processed.
• Right to rectification: request correction of inaccurate or incomplete personal information held in your 7jjj account at any time.
• Right to erasure: request deletion of your personal data, subject to our legal obligations to retain certain records (e.g. transaction histories required for financial compliance).
• Right to restrict processing: request that we limit how we use your personal data in certain circumstances — for example, while a dispute is being investigated.
• Right to withdraw consent: where processing is based on your consent (for example, marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing prior to withdrawal.

We aim to respond to all data rights requests within 30 days. In complex cases we may extend this period by a further 60 days, in which case we will notify you of the extension and reason.

🔗 Third-Party Links

The 7jjj platform may contain links to third-party websites or services for informational purposes (for example, sports score services or payment partner help pages). 7jjj is not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policy of any third-party site you visit. This Privacy Policy applies solely to the 7jjj platform.

🔞 Children's Privacy — 21+ Only

The 7jjj platform is strictly intended for adults aged 21 and above. We do not knowingly collect personal information from individuals under the age of 21. Online gambling is for adults only — if you are under 21 years of age, you must not access or use the 7jjj platform.

If we become aware that a user under 21 has created an account or provided personal data on 7jjj, we will promptly suspend that account and delete all associated personal information. If you believe a minor has submitted data to us, please contact our support team immediately.

📝 Changes to This Privacy Policy

7jjj reserves the right to modify or update this Privacy Policy at any time. When we make material changes, we will update the effective date shown at the top of this page and, where appropriate, notify registered users via email or a prominent notice on the platform.

Your continued use of the 7jjj platform following notification of changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your information.

📬 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or how 7jjj handles your personal data, our dedicated support team is available to assist you. Please reach out to us at: